Contact us

The Swagman Team are here to help. For experience and advice with all travel-related questions, we may be contacted by phone, email or messenger:

In Australia
Toll Free: 1800 808491

In New Zealand
Toll Free: 0800 447 926

Postal Address
PO Box 7473,
Geelong West VIC 3218

T: +61 (0) 3 522 22 855

Covid-19 Office hours:
Monday-Friday:  Phone mostly attended 10am-3pm but if you get a recording, we may be on the phone or at our second jobs, please leave a message or email us at

Saturday, Sunday: Office closed.
Please note that the office is closed on National holidays celebrated for New Year’s Day, Australia Day, Easter, ANZAC Day, & Christmas Day.

After hours:
*Send a message via email as above, or via messenger at

Thankyou for your patience.