Contact us

The Swagman Team are here to help. For experience and advice with all travel-related questions, we have provided various ways for you to contact us. Easy, and fuss free…

Toll Free: 1800 808491

New Zealand
Toll Free: 0800 447 926

Postal Address
PO Box 7473,
Geelong West VIC 3218

T: +61 (0) 3 522 22 855
F: +61 (0) 3 522 31 047

Covid-19 Office hours:
Monday-Thursday:  Phone attended 10am-3pm but if you get a recording, we may be on the phone, please leave a message or email us at

Friday, Saturday, Sunday: Office closed.
Please note that the office is closed on National holidays celebrated for New Year’s Day, Australia Day, Easter, ANZAC Day, & Christmas Day.

After hours:
*Send a message via email as above, or
or, if urgent, call the mobile phone: 0437 9555 47.
The person answering your call may not be familiar with your booking details;  we appreciate your patience while they try to assist you.